01 Introduction
Stellr, LLC (“Stellr,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you access or use our website (stellr-company.com) and our services, including Orrin, Yabble, Konekt, Inspi, and any related mobile applications, features, or tools (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy.
This policy is intended to be clear, comprehensive, and compliant with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and relevant international frameworks.
02 Information We Collect
We collect information that is necessary to operate, improve, personalize, and secure the Services. We do not sell your personal information to third parties for monetary consideration, nor do we engage in behavioral advertising based on the sale or sharing of personal data.
Categories of Personal Information Collected:
- Identifiers and account data (name, email address, account credentials, profile information)
- Commercial information (subscription plan, billing history through third-party processors)
- Internet or electronic network activity (IP address, device identifiers, browser type, OS, language settings, referring/exit pages, clickstream data)
- Geolocation data (approximate location derived from IP address for security and regional compliance)
- Audio, electronic, visual, or similar information (content you upload or generate, including text, images, videos, URLs)
- Professional or employment-related information (if voluntarily provided in certain features)
- Inferences drawn from the above (usage patterns, preferences, behavioral trends, interaction styles)
- Usage and interaction data (features accessed, session duration, timestamps, AI conversation metadata, prompt patterns, navigation flows, error logs, crash reports)
- Communication data (direct messages, connection relationships within Orrin social features)
We obtain data directly from you, automatically through your use of the Services, and in limited cases from third-party sources (e.g., Google APIs when you authorize access).
03 How We Use Your Information
We use the collected information solely for legitimate business purposes related to providing, maintaining, improving, and securing the Services.
- Providing, personalizing, and optimizing the Services (including AI-generated content and recommendations)
- Training and improving our proprietary AI and machine learning models in anonymized or aggregated form
- Analyzing usage trends to enhance product features, performance, and scalability
- Detecting, preventing, and investigating security incidents, fraud, or unauthorized access
- Communicating with you about your account, updates, support, or legal notices
- Complying with legal obligations, enforcing our Terms of Service, and protecting rights/safety
- Creating de-identified or aggregated datasets for internal research, product development, and third-party developer insights (never re-identifiable to individuals)
04 Artificial Intelligence & Automated Processing
Our Services incorporate artificial intelligence and automated decision-making technologies to generate content, provide recommendations, analyze interactions, and personalize experiences.
We process your usage data, content you create/upload, and interaction patterns to train, fine-tune, and improve AI models. Where possible, such processing occurs in anonymized, aggregated, or pseudonymized form to minimize risks to individual privacy.
- Training models to better understand natural language patterns, user intent, and content relevance
- Generating personalized prompts, responses, and content suggestions
- Improving generative capabilities for text, image analysis, and multimedia processing
- Detecting anomalies or harmful content through automated moderation systems
We do not use your personal information to train third-party foundational models or share it with external AI providers for their training purposes. All model training occurs within our controlled infrastructure.
07 Third-Party Services & Integrations
Google Analytics
Collects anonymized usage statistics to improve site performance and user experience.
Google Privacy PolicyStripe
Processes subscription payments. We do not store full payment card details.
Stripe Privacy PolicyApple Pay / Google Pay
Used for in-app purchases where applicable. Payment details are handled securely by the provider.
08 Google API Services & User Data
When you authorize access to Google services (Gmail, Drive, Docs, etc.), we collect and process only the data necessary to deliver the requested functionality, in strict compliance with the Google API Services User Data Policy and Limited Use restrictions.
We never use Google API data for advertising, profiling for third parties, or model training shared externally. Access is revoked immediately upon your request via Google account settings.
10 Data Security
We employ administrative, technical, and physical safeguards consistent with industry standards, including encryption at rest and in transit, access controls, regular security assessments, and incident response protocols. Despite these measures, no internet-based system is 100% secure. You are responsible for maintaining the confidentiality of your credentials.
11 Your Choices & Rights
Subject to applicable law, you may have the right to:
- Access, correct, update, or delete your personal information
- Opt out of certain processing activities (where applicable)
- Withdraw consent previously given
- Request restriction of processing or data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@stellr-company.com. We will respond within the timeframes required by law (typically 30–45 days).
12 Children’s Privacy
The Services are not directed to children under 13 years of age (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children under these ages. If we become aware that we have collected such information, we will delete it promptly. Parents/guardians who believe their child has provided us with information should contact us immediately.
13 International Users & Data Transfers
Our servers and primary data processing operations are located in the United States. If you access the Services from outside the U.S., your information will be transferred to, stored, and processed in the United States. We use appropriate safeguards (such as Standard Contractual Clauses where applicable) to ensure an adequate level of protection for cross-border transfers.
14 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon account deletion or data deletion request, we will remove or anonymize personal data within a reasonable period, subject to backup and legal retention requirements.
15 California Privacy Rights (CCPA/CPRA)
California residents may request:
- Disclosure of categories and specific pieces of personal information collected, used, or shared
- Deletion of personal information (subject to exceptions)
- Opt-out of the sale or sharing of personal information (note: we do not sell or share personal information as defined under CCPA/CPRA)
- Correction of inaccurate personal information
- Limit use of sensitive personal information (where applicable)
We will not discriminate against you for exercising these rights. Authorized agents may submit requests on your behalf with proper verification.
16 Other Privacy Rights (GDPR, etc.)
Residents of certain jurisdictions (e.g., EU/EEA, UK, Brazil, etc.) may have additional rights under applicable data protection laws, including the right to object to processing, restrict processing, data portability, and not be subject to solely automated decisions with legal effect. Contact us to exercise these rights where they apply.
17 Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be communicated via email (if we have your address) and/or a prominent notice on the website at least 30 days in advance where required by law. Your continued use of the Services after such changes constitutes acceptance of the updated policy.
Questions or Concerns?
We’re here to help. Reach out to our privacy team:
support@stellr-company.com
05 Social Features & Communications (Orrin)
Orrin includes social features that enable users to discover, connect with, and message other users. By using these features, you consent to the collection, storage, and processing of related data.
Social Graph & Connections
We store connection relationships, friend requests, acceptances, and block/mute actions to maintain your social network within the platform.
Direct Messaging
We collect, store, and process message content, metadata (timestamps, participants), and attachments to deliver and display conversations.
Encryption
Messages are encrypted in transit using TLS 1.3 and at rest using AES-256. However, messages are not end-to-end encrypted; Stellr maintains the technical ability to access message content when required by law or for safety/security purposes.
Disclosure
We may access or disclose message content in response to valid legal process (subpoena, court order), to prevent imminent harm, or to enforce our policies against abuse.